Returns & Exchanges
At OnlinePharmacy, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day hassle-free return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution for your wardrobe needs.
Return Process
- 1.Initiate Your Return
Log into your OnlinePharmacy account, navigate to your order history, and select the items you wish to return to generate a unique RMA number.
- 2.Pack Your Items
Carefully place the unworn garments with their original tags attached into the original shipping packaging to ensure protection during transit.
- 3.Attach Shipping Label
Print the prepaid return shipping label provided in your confirmation email and securely affix it to the outside of your package, covering any old barcodes.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.